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About Cisco CISCO BroadSoft is now part of Cisco Learn More
Notifications

In-app Notifications

You can find the bell icon for in-app notifications under your Personal Workspace. When certain activities occur in your Workspaces, the bell icon will display a red badge with a number. These actions include instances when:

  • You’re added to a Workspace
  • You’re assigned a Task
  • You’re added as a Follower to a Note, Task or File
  • Someone comments on a Note, Task or File you’re following
  • Someone re-assigns a Task that you were previously assigned to
  • Someone completes a Task you created or were associated with
  • Someone shares a Task or Note you created
  • Someone edits a Note, Task or File you’re associated with

Click on the icon to see all of your notifications. Select a Note, Task or File in the list for details.

Desktop Notifications

You can enable Team-One to send you desktop notifications under the “Notifications” tab in your Global Settings. The notification will pop up when you’re running the web or desktop app but viewing another window or app. Note that you won’t get a desktop notification for a Workspace event when you are currently working in that Workspace.

You can set desktop notifications for the following events:

  • @all mentions
  • Direct @mentions
  • New chat messages in One-to-One Workspaces

Email Alerts

Team-One can also send you email notifications to keep you in the loop when you are offline. Under Notifications in the Global Settings, you can disable these notifications or choose what actions trigger them:

  • @all Mentions
  • Direct @Mentions
  • Chat messages in One-to-One Workspaces
  • When someone updates (i.e. changes Task status, due date or assignee) a Task you are following
  • When someone updates a Task assigned to you
  • When someone comments on a Task assigned to you
  • When someone updates Notes and Files you are following

Mobile Notifications

You will receive push notifications on your Android or iOS devices for the following actions in your Workspaces:

  • @all mentions
  • Direct @mentions
  • New chat messages in One-to-One Workspaces
  • When you are added to a Workspace
  • When someone assigns you a Task
  • When someone comments on a Task assigned to you
  • When someone updates the Task assigned to you