About Cisco CISCO BroadSoft is now part of Cisco Learn More
About Cisco CISCO BroadSoft is now part of Cisco Learn More
Sending Messages

Group Chat

Chats are visible to all members of the Workspace. Because your Workspaces are persistent, your complete chat history will be saved. To start chatting with your team, type in the message box at the bottom of the Activity log. Type “@all” to broadcast a message to all Workspace Members.

To alert a specific team member, type the @ symbol in the chat box and select a Workspace Member. Ultimately, you can type @, followed by the person’s name. After typing up your message, press Enter/Return. Members you mentioned this way will receive both Team-One and email notifications about your message.

Private Chat

You can chat one-on-one with individual Team-One users in your Organization as well. Your private chats are hosted in One-to-One Workspaces. Select a user from the “People” tab in the sidebar, or click on a user’s icon anywhere in the app, to create a new One-to-One Workspace, or jump to your existing Workspace with the user.